UPDATE: Kone has advised the bureau that they are contacting all known owners of Kone E5000 escalators. Contact your local Kone office or service provider with questions about inspecting for and repairing this potential problem. You can search for your local Kone office through the department’s website by clicking on the Verify a License link above. (October 26, 2015)
The State of North Carolina has issued a Safety Alert regarding failure of the step track weldments on Kone E5000 escalators. Maintenance companies and licensed personnel are advised to be aware of this potential problem during maintenance and inspection activities. If a step track weldment failure is identified, the unit should be removed from operation until the failure is repaired and the escalator is again safe to operate.
North Carolina’s Safety Alert can be viewed at http://www.nclabor.com/elevator/Memos/SafetyAlert_Kone_E5000.pdf. Please contact the division with questions.