DBPR-Bottom Line header image

The Bottom Line

Department of Business and Professional Regulation

April 19 , 2013


Dear Friends,

Each week, I mention that we are dedicated to being the best we can be for our customers and that we are constantly looking for ways to improve our business processes. As you may remember, we completed our ApplyNow! Project which streamlined several of our professional license applications just a few months ago, and today, I am happy to announce the project that will serve as the next step to further enhance the work that was done in the ApplyNow! Project.

Through CustomerSuccess!, the goal to streamline professional applications so qualified individuals may get licensed faster allowing them to get to work much quicker will be further engrained in the Division of Professions’ mission. CustomerSuccess! will allow our employees to find the processes that make our customers successful, measure those processes and improve the performance of those processes. It is important that we hone in on the things that are working for our customers and CustomerSuccess! will provide a permanent process to build upon the gains achieved through the ApplyNow! Project, reinforcing the Department’s commitment to the success of our customers.

We are excited about CustomerSuccess! and are even more excited to see its positive impact on our licensees. I have no doubt that this program will continue our commitment to our mission to license efficiently and regulate fairly and I look forward to better serving our customers!

Sincerely,

Ken Lawson’s Signature

Ken Lawson
Secretary

Department of Business and
Professional Regulation
1940 North Monroe Street
Tallahassee, Florida 32399
Customer Contact Center:
850.487.1395

www.MyFloridaLicense.com


Find Us On Facebook

Find Us

Linkedin

Linkedin

Follow Us On Twitter

Follow Us

YouTube

YouTube

Contact Us

Contact Us

DBPR App

DBPR App


DBPR Food Truck Fair

DBPR CustomerAssist Days Schedule

April 24: Condominiums and Cooperatives/Regulation
April 25: Construction
May 1: Cosmetology
May 2: Hotels and Restaurants/Construction

2009 FDA Food Code

Fee Waivers for Military Veterans


Professions

UPCOMING BOARD MEETINGS

April 24-25, 2013
BOARD OF PROFESSIONAL GEOLOGISTS

TALLAHASSEE

April 26, 2013
BOARD OF ACCOUNTANCY

TAMPA
Agenda

View Board Meeting Calendar

Professional Board Newsletters

Download a free copy of
Department Newsletters

Subscribe to
Department Newsletters


DBPR-Bottom Line footer image