In This Issue:
- Message From The Secretary
- Message From The Executive Director
- Recent Department Initiatives
- Reminder about Reporting Requirement for Criminal Convictions
- License Application Center
- Improved Online Applications
- Renew Your License Online
- DBPR Smart Phone App
- eNewsroom
Message From The Secretary, Ken Lawson
The start of a new year is the perfect time to reflect, assess and create yearly goals, both personally and professionally. Since the first of the year, I have done just that and I have asked my Senior Management team to as well. They have been working diligently on their goals for 2012, and I am excited to see how our goals will come to fruition for the citizens of Florida this year.
We are committed to making our licensing processes more efficient for our customers, and are devoted to keeping citizens of Florida and visitors to the state safe by regulating businesses and professionals to ensure that health and safety standards are met.
As always, we strive to be the best and if there is something we can improve, we want to know. Thank you for allowing us to continue serving you in 2012.
Ken Lawson
Secretary, Department of Business and Professional Regulation
Message From The Executive Director
Anthony B. Spivey, DBA
Renewal time is quickly approaching; Talent Agency licenses need to be renewed by May 31, 2012. I would like to remind all licensees to pay the renewal fee on time and ensure the Department has a current bond on record.
The Department receives a copy of all bond cancelations. It is the responsibility of the licensees to ensure the Department has received proof of reinstatement or a current bond certificate to stay in compliance. You can mail or fax the certificate to the Department at 850.488.8040.
Summer will be here before you know it and Florida is always a hot spot. I encourage everyone to continue to make a presence in your area by educating talent and our visitors why it is important to use a licensed talent agency. The Department will continue to pursue unlicensed activity; however, you really are the best source for policing your profession.
Until next time,
Anthony Spivey, DBA
Executive Director
Office of Talent Agencies
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Recent Department Initiatives
As part of our ongoing effort to improve communication with licensees and the inspection process, we launched the “Bill of Rights” initiative last year. Inspectors now hand out “Bill of Rights” cards at the beginning of every inspection. The card explains the high standards and professional treatment licensees have a right to expect from department staff and provides a way for licensees to submit feedback on their inspection process directly to the inspectors’ supervisors.
Additionally, we are committed to streamlining processes and eliminating burdensome and unnecessary regulation. As a result of licensee feedback, we have upgraded many of our license application processes and many more upgrades are expected.
Reminder about Reporting Requirement for Criminal Convictions
Section 455.227(1)(t), F.S. requires all professional licensees to report to the Department within 30 days of being convicted or found guilty of, or having plead nolo contendere or guilty to a crime in any jurisdiction. A licensee who fails to report that information may be subject to disciplinary action, including fines, suspension or license revocation. To report this information, complete the criminal self-reporting document and mail to the Department as provided on the form.
License Application Center
In our continuing effort to provide better customer service, we have improved our website home page and created a user-friendly application center. Application features include a full list of license types, a list of detailed license requirements before each application, separate entry points for applications and renewals, and a page called "Services Requiring a DBPR License," which is designed to help consumers determine what services require a license from the Department.
Improved Online Applications
The Department of Business and Professional Regulation has improved online applications for new licensees.
The most significant change is that the upgraded system requires all users – even those who have had online accounts with our Department for years – to create a one-time registration profile before accessing the system. Once the new profile has been created and you have supplied your license number, the system automatically transfers all data associated with your old account. Additionally, if you had to manage multiple accounts under the old system to manage all of your licenses, you will be able to link them all into the new single profile.
Applicants now have the ability to upload required documents, allowing them to fully complete and submit applications online. This enhancement ensures that applications and supporting documentation submitted online will remain together. The online system allows for faster processing times, thus getting our licensees to work more quickly. The upgraded system also provides licensees many new online services, including the ability to:
- Register with an email address and secure password;
- Receive registration confirmation via email confirmation;
- Link an existing license(s) to online profile;
- Retrieve a forgotten password;
- Answer eligibility questions to ensure you are using the correct application;
- Attach necessary documents for licensure;
- Receive an application summary and payment summary via email;
- Check your application status;
- Log in and finish an incomplete application before submission, if you were not able to complete the application when initially applying;
- Make payments;
- View Continuing Education history, if applicable; and
- Maintain license relationships
Renew Your License Online
To complete your renewal online, follow these instructions:
> Go to www.MyFloridaLicense.com.
> Click on “Renew Your License.”
>Read through the instructions and click “Continue.”
> Click on your profession type.
>Read through the instructions, take the tutorials or click “Continue to Online Services.”
> New users will need to “Create a New Online Profile.” Returning users will need to login.
> Complete all the required information and click “Next.”
> The user will receive an email with a temporary password and a link back to the system; the user will then be asked to supply a new password and enter it twice for confirmation; enter your email address and password and click “Log on.”
> The user will now need to link their license to their online account by selecting "Link an Existing License to My Account" on the left hand side of the screen; the user will need their license number and social security number.
> Select the correct license type to link from the drop down list, enter the license number, and click “Next.”
> Enter the user’s social security number, security measure, and click “Next.”
> Click “Add.”
> Click “Next” to continue linking the license.
> Select the license you intend to renew.
> The user can now select “Renew”; this is an introduction to the renewal requirements; click “Next” to continue.
> Renew – Name and Personal Details Screen – this is a view only screen; press "Next" to continue.
> Renew – Address Detail Summary – the user can update/add addresses; click "Next" to continue.
> Renew – Application Summary – allows a user to verify all details prior to submitting renewal; if anything needs to be revised, the user can click “Previous” to update; if everything is correct, click “Next” to continue.
> Renew – Attestation – the user will now attest that everything they have said is true by clicking on “Yes” and then on “Submit”; if the user clicks “No,” then they will not be able to proceed. > The user will now receive an email with an attached renewal summary pdf.
> Confirmation Screen – the user can now pay for their renewal by clicking “Pay Now.”
>After payment is made, the user will receive an Online Payment Summary pdf.
DBPR Smart Phone App 
Need to check a Florida license? There’s an app for that! Download the DBPR iPhone or Android app and stay connected with the Department. More>>
eNewsroom
Check out DBPR's eNewsroom, your source for important Department news and information. Here, you can watch public service announcements, read news releases, and subscribe to and flip through our publications.
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Visit us on the Web at www.MyFloridaLicense.com
Board Staff
Anthony B. Spivey, DBA
Executive Director
Mary Alford
Government Analyst
Pam Sewell
Administrative Assistant
Board Membership
For a list of available positions and information regarding requirements for board membership, please visit the Department's board opportunities page.
Disciplinary Actions
Contact the Department’s Office of Open Government at jennifer.ganey@dbpr.state.fl.us
for this information.
Report Unlicensed Activity
State licenses are important because they offer consumers and the general public reassurance that the person holding that license has been trained and meets the standard requirements for working in a specific field. Florida law sets specific rules and guidelines for obtaining professional licensure, and the people who have met these requirements are held to professional standards. Professional licenses can be verified online at www.MyFloridaLicense.com.
Unfortunately, unlicensed activity happens throughout the state, and as Florida continues to face economic challenges, the number of times unlicensed activity takes place may increase. This unregulated and illegal activity can threaten the livelihood of licensed professionals and can also pose serious personal or financial harm to consumers. Every time unlicensed activity occurs, a licensed professional loses work that he or she might otherwise have been asked to perform.
Floridians and licensed professionals can help by notifying the Department of Business and Professional Regulation of any suspected unlicensed activity.
To report unlicensed activity, please call the Department’s Unlicensed Activity Hotline at 1.866.532.1440, Monday–Friday, 8 a.m. to 6 p.m. (Eastern Time) or e-mail the information to ULA@dbpr.state.fl.us.
Subscribe to DBPR Newsletters
You can now subscribe online at www.MyFloridaLicense.com to receive your profession’s newsletter as well as other Department publications via e-mail. Subscribing is very quick and easy.
- Go to www.MyFloridaLicense.com
> Publications - Select “Subscribe to Department Newsletters.”
- Type in your name and email
- Choose which newsletters or publications you would like to receive via email.
- Select “Subscribe.”
When the newsletters you have subscribed to are available, you will receive an email from the Department with a link to your newsletter.
Contact Information Updates
Please help us by notifying the Department when your address, telephone number, and/or email changes. If you fail to notify the Department in writing of your correct mailing address of record, you could be charged with violating the law.
Official communications by the Board or the Department (such as renewal notices or legal action notices) will only be sent to your last known mailing address of record. Failure to update your mailing address of record is not only a violation of law, but it could affect the timely renewal of your license or result in the waiver of your legal rights in resolving any case brought against you by the Department. Therefore, it is extremely important that your contact information is correct.
The Department cannot change your mailing address of record without your written request. To update your mailing address of record, you can choose one of the following options:
1. You can change your individual mailing address through your online account.
2. Send a fax to (850) 488-8040 requesting that your mailing address of record be changed and provide the correct address;
3. Speak with a DBPR Call Agent at (850) 487-1395, requesting that your mailing address of record be changed and provide the correct address; the Call Agent will require additional information from you during the call to verify your identity; or,
4. Send a written request to: Department of Business and Professional Regulation, 1940 N. Monroe Street, Tallahassee, FL 32399-0783.
When corresponding with the Department, please include your full name and all department license numbers that you hold so we can apply the address of record change to all of your licenses.
If you have any questions regarding this requirement, or need assistance using the online services menu, please telephone the Customer Contact Center at 850.487.1395 or use our convenient contact form to submit any comments and/or questions you may have. In order to better serve you, please include as much information as possible about the nature of your request.
The Correct Zip Code Makes a Difference!
The Department's Bureau of Central Intake and Licensure, located within the Division of Service Operations, receives and processes your license applications. To ensure your application and required documentation is sent directly to the Bureau of Central Intake and Licensure section for processing, always use the correct zip code, "plus-4" on all correspondence you send to us. The "plus-4" refers to the unique four-digit code that identifies the divisions and offices within the Department.
The proper zip code, plus-4 for the Bureau of Central Intake and Licensure is 32399-0783.
Thanks for helping us serve you better!