CUSTOMER SERVICE SPOTLIGHT...

ATTENTION: The department is currently experiencing technical difficulties with our credit card and electronic check payment processing system. At this time, the department is unable to process all payments being made through individual online accounts, the customer contact center, and the department’s interactive voice response (IVR) system. If you attempted to make a payment through your online account or through the IVR, an error resulting in your payment not being processed may have occurred. If such an error has occurred, you may be contacted at a later time to process your payment. We are working with our vendor to solve this problem as quickly as possible. In the meantime, if you are unable to make an online payment, you may mail your check to the following address:

Department of Business and Professional Regulation

2601 Blair Stone Road, Tallahassee, Florida 32399.

We apologize for any inconvenience this may have caused you. Thank you.

CUSTOMER CONTACTCENTER...

The Customer Contact Center Center can be reached at (850) 487.1395 or via email by filling out a contact form.

Customer Contact Center Hours:

Monday - Friday
8:00 AM to 5:30 PM, Eastern Time (EST)

Please note, DBPR's Customer Contact Center is closed on all National Holidays observed by the State of Florida.

New Professional Licensing Fee Waivers:

Low Income Indvidual Fee Waiver

Military Personnel, Veteran and Military Spouses Licensing Fee Waiver

Professional Licensure for Military Personnel, Veteran and Military Spouses

The Department now offers professional licensure to any individual that is currently serving, or has formerly served and received an honorable discharge, as an active duty member of the Armed Forces of the United States, or a spouse or surviving spouse of such member; and currently holds a valid license for the corresponding profession in another state, the District of Columbia, any United States territory or possession, or a foreign jurisdiction.