Division of Hotels and Restaurants
Contact Us
File a Complaint
A general complaint or a foodborne illness report concerning a public food service or lodging establishment, elevator, elevator company or certified elevator inspector may be filed directly via DBPR Online Services. Printable complaint forms are available on our Forms page.
E-mail Us
Please use our convenient contact form to submit any comments and/or questions you may have. In order to better serve you, please include as much information as possible about the nature of your request.
To send information or questions directly to the Bureau of Elevator Safety, e-mail us at dhr.elevators@myfloridalicense.com.
To send questions regarding your restaurant plan review directly to the Plan Review Office, e-mail us at dhr.planreview@myfloridalicense.com. Many of your questions may be addressed in the Restaurant Plan Review FAQs. Please read the Restaurant Plan Review FAQs before sending us an e-mail.
Telephone for all Division offices: 850-487-1395
Our Customer Contact Center is open to serve you between 8:00 a.m. and 6:00 p.m. Monday - Friday.

