Bill L. Veach , Director
Division of Hotels and Restaurants
1940 North Monroe Street
Tallahassee, FL 32399-1011
Phone: 850.487.1395
Fax: 850.488.1514
Division of Hotels and Restaurants
Complaint FAQ
Q: How do I report a complaint?
A: Contact the DBPR Customer Contact Center at: 850.487.1395 or access our complaint form at: www.myfloridalicense.com. You can also complete a complaint form and mail it to us.
Q: Whom do I contact about complaints or other issues concerning elevators in Florida?
A: If the elevator is in one of our contracted jurisdictions (i.e., Miami, Miami Beach, Miami-Dade County, Broward County, or Reedy Creek), then you would contact them directly. For all other elevators in Florida, contact the Bureau of Elevator Safety.