DBPR Bottom Line: Fast Facts for Florida Business Leaders

July 9, 2010

Dear Friends,

The Florida Legislature has directed the Department of Business and Professional Regulation to consolidate computing facilities into one location by November 30, 2010. DBPR's single licensing system, which is the sole licensing and regulatory database, is currently located in Miami. It's a daunting task to move a system that contains the livelihood of those you serve. However, when you have dedicated employees who keep customer service in the forefront of their minds, it makes the challenge accomplishable.

Tonight, DBPR's Division of Information Technology employees will be moving the system from Miami to Tallahassee. In order to reduce the impact on our customers, our team will work through the night to ensure a smooth transition. By working through the night, the system will only be out of commission from 9 p.m. tonight until 9 a.m. Saturday morning.

To most of our customers, this transition will be seamless. I am grateful to have such a committed team who values customer service. This approach to a task is exactly what we do at DBPR—we first consider how it affects those we serve and next how to best accomplish it to make it a positive experience for our customers.

Sincerely,

Charlie Liem's Signature

Charlie Liem
Interim Secretary

Department of Business and
Professional Regulation
1940 North Monroe Street
Tallahassee, Florida 32399
Customer Contact Center:
850.487.1395

www.MyFloridaLicense.com

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Professions

UPCOMING BOARD MEETINGS

July 13-16, 2010
CONSTRUCTION INDUSTRY
LICENSING BOARD

ST. AUGUSTINE
Agenda

July 14-16, 2010
FLORIDA ELECTRICAL CONTRACTORS’ LICENSING BOARD

CELEBRATION
Agenda

View Board Meeting Calendar

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