DBPR's Second Annual Customer Assistance Days at the Florida Capitol Underway
April 8, 2013
TALLAHASSEE, Fla. – The Florida Department of Business and Professional Regulation (DBPR) today reminded Floridians that the Department’s second annual CustomerAssist program is currently underway. Throughout the remainder of the Legislative Session, DBPR will feature a help desk at the Florida Capitol in order for Department staff to assist current and potential licensees as well as consumers who have questions regarding the services offered by the Department.
The CustomerAssist initiative was developed to provide customers who may need assistance with license applications with a direct and personal point of access to the Department, which licenses more than one million businesses and professionals in Florida. Staff for specific businesses and professions will be available on specific days, and the Department encourages customers, license holders and applicants to visit the CustomerAssist table at the Florida Capitol to receive specialized assistance.
The following businesses and professions will be represented from 9am to 12pm and from 1pm to 4pm on the Plaza level of the Florida Capitol on the following dates:
-April 17: Hotels and Restaurants
-April 18: Real Estate
-April 24: Condominiums and Cooperatives/Regulation
-April 25: Construction
-May 1: Cosmetology
-May 2: Hotels and Restaurants/Construction
The Central Intake Unit, which processes applications for the Department’s licenses, will also be available on April 18, April 25 and May 1 to answer questions about license application processes. Direct internet access to the Department will also be available so customers can check the status of their license applications online, file complaints and access additional department information.
The CustomerAssist program is just one of the many initiatives the Department has implemented so it may increase efficiency for its customers. In the recent months, DBPR has updated the Food Code for its restaurant inspections, held a Financial Crimes Conference for real estate professionals and completed the ApplyNow! project which streamlined applications for professions the Department regulates, making it easier for qualified professionals to obtain licensure.
The Department of Business and Professional Regulation’s mission is to license efficiently and regulate fairly. The Department licenses and regulates more than one million businesses and professionals ranging from hotels and restaurants, real estate agents and certified public accountants to veterinarians, contractors and cosmetologists. For more information, please visit www.MyFloridaLicense.com.
More information about DBPR is available online at www.myfloridalicense.com. Also, follow @FloridaDBPR on Twitter or Florida Department of Business and Professional Regulation on Facebook for updates about license cycles, events and other important news.