Department of Business and Professional Regulation Marks National Customer Service Week with a Call for Customer Feedback
October 2, 2009
TALLAHASSEE—The Department of Business and Professional Regulation serves a broad customer base, from cosmetologist to restaurateurs and from yacht brokers to certified public accountants, and the department strives to provide our licensees and Florida’s consumers with excellent customer service. As a part of that effort and in recognition of National Customer Service Week, the department is asking customers to go to MyFloridaLicense.com and click on “For Consumers” to provide feedback.
“We believe the best way to improve customer service is to hear from the people we serve,” said Secretary Charles W. Drago. “With much of Florida’s business community relying on the department, it is imperative that we provide top-rate service.”
National Customer Service Week, Oct. 5 through Oct. 11, was created to raise customer care awareness and celebrate the work of customer service professionals. The department will be sharing customer feedback with DBPR customer service staff as a reminder of the impact the department has on the people we serve.
The department’s mission is to license efficiently and regulate fairly. The department licenses more than one million businesses and professionals ranging from real estate agents, veterinarians, and accountants to contractors and cosmetologists. For more information, please visit www.MyFloridaLicense.com.