Department of Business and Professional Regulation Secretary Charles W. Drago Brings Final "Quality on the Line" to Northwest Florida on Aug. 12
August 10, 2009
WHO: Department of Business and Professional Regulation Secretary Charles W. Drago and DBPR licensees, industry members, customers and the general public in Northwest Florida.
WHAT: “Quality on the Line,” online office hours is an opportunity for customers to correspond directly with DBPR Secretary Drago via e-mail.
WHEN: Wednesday, Aug. 12, 3 to 5 p.m.
WHERE: Online office hours are available to residents of Escambia, Santa Rosa, Okaloosa, Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Liberty, Franklin Gadsden, Leon, Wakulla, Jefferson, Madison and Taylor counties.
HOW: On Aug. 12, between 3 and 5 p.m.*, visit the DBPR Web site at www.MyFloridaLicense.com and navigate to the online office hours from the Customer Spotlight section of the home page. Secretary Drago will be at his computer, ready to respond to incoming correspondences.
*Online office hours form will only be available during these hours on this day.
TALLAHASSEE—Floridians should play an active role in their government, and “Quality on the Line” is a convenient, cost-free way for citizens to do just that. During the online office hours, DBPR customers can voice their opinions and correspond directly with Secretary Charles W. Drago and DBPR senior management to inspire positive change at the department. By sharing their experiences with Secretary Drago, customers provide the department with valuable, end-user feedback that is used to enhance processes and shape policy. During this difficult time for state budgets, “Quality on the Line” is an in-touch initiative that uses no licensee or taxpayer dollars.
On Wednesday, Aug. 12, Secretary Drago will be at his computer, ready to respond to Northwest Floridians who have concerns, issues or suggestions that relate to DBPR. Customer feedback will help the department enhance customer service, improve business practices, propose legislative changes, and more. Secretary Drago and the DBPR senior management team will also be prepared to help customers with their individual issues.
The Department’s mission is to license efficiently and regulate fairly. The Department licenses more than one million businesses and professionals ranging from real estate agents, veterinarians, and accountants to contractors and cosmetologists. For more information, please visit MyFloridaLicense.com.