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DBPR Long Range Plan

Long Range Program Plan - September 30, 2006
Assessment/Validity and Reliability Index

79010000 Program: Office of the Secretary and Administration
79010100 Florida Boxing Commission
1	Percent of licenses suspended or revoked in relation to fights supervised		Validity and Reliability
2	Number of scheduled boxing rounds		Validity and Reliability
3	Percent of applications processed within 30 days		Validity and Reliability
79010200 Executive Direction and Support Services
4	Agency administration and support costs as a percent of total agency costs
5	Agency administration and support positions as a percent of total agency positions
79040000 Program: Service Operation
79040100 Customer Contact Center
6	Percent of calls answered		Validity and Reliability
7	Number of calls answered		Validity and Reliability
79040200 Central Intake
8	Percent of applications processed within 90 days		Validity and Reliability
9	Percent of renewals mailed no less than 90 days prior to license expiration dates		Validity and Reliability
10	Number of initial applications processed		Validity and Reliability
79040300 Testing and Continuing Education
11	Percent of non-deficient, complete providers and individual course applications processed within 90 days.	Assessment	Validity and Reliability
12	Number of candidates tested		Validity and Reliability
13	Number of non-deficient, complete provider and individual course applications processed within 90 days.	Assessment	Validity and Reliability
79050000 Program: Professional Regulation
79050100 Compliance and Enforcement
14	Percent of licensees in compliance with all laws and regulations	Assessment	Validity and Reliability
15	Percent of Farm Labor Contractors inspected found to be in compliance with law		Validity and Reliability
16	Percent of employers in compliance with Child Labor laws on follow-up investigations		Validity and Reliability
17	Number of Investigations and Inspections - Farm Labor	Assessment	Validity and Reliability
18	Number of Investigations and Inspections - Child Labor		Validity and Reliability
19	Percent of Required Inspections Completed	Assessment	Validity and Reliability
20	Number of enforcement actions		Validity and Reliability
79050200 Standards and Licensure
21	Percent of complete applications approved or denied within 90 days	Assessment	Validity and Reliability
22	Percent of licenses that correct violations through alternative means (notices of non compliance, citations or alternative dispute resolution)		Validity and Reliability
23	Number of licensees		Validity and Reliability
79100000 Program: Pari-Mutuel Wagering
79100100 Compliance and Enforcement
24	Percent of races and games that are in compliance with all laws and regulations		Validity and Reliability
25	Number of races and games monitored	Assessment	Validity and Reliability
79100200 Standards and Licensure
26	Percent of applications processed within 90 days	Assessment	Validity and Reliability
27	Number of applications processed	Assessment	Validity and Reliability
79100300 Tax Collection
28	Collections per dollar of auditing expenditures	Assessment	Validity and Reliability
29	Number of audits conducted	Assessment	Validity and Reliability
7910050 Slot Machine Regulation
30	Percent of slot applications processed within 90 days		Validity and Reliability
31	Number of slot applications processed		Validity and Reliability
32	Percent of slot tax dollars collected compared to permitholder liability		Validity and Reliability
33	Total slot auditing expenditures compared to total slot collections		Validity and Reliability
34	Number of slot operating days (total of all slot facilities)		Validity and Reliability
35	Percent of operating days inspected		Validity and Reliability
79200000 Program: Hotels and Restaurants
79200100 Compliance and Enforcement
36	Percent of licensees in compliance with all laws and regulations for food service and public lodging establishments		Validity and Reliability
37	Percent of licensees in compliance with all laws and regulations for elevators, escalators and other vertical conveyance devices		Validity and Reliability
38	Number of inspections for food service and public lodging establishments	Assessment	Validity and Reliability
39	Number of call back inspections for food service and public lodging establishments		Validity and Reliability
40	Number of participants trained and number of service requests filled (web hits and educational materials distributed)	Assessment	Validity and Reliability
41	Percent of hotel and restaurant licenses processed within 30 days		Validity and Reliability
42	Percent of elevator certificates of operation processed within 30 days		Validity and Reliability
43	Number of licensees for public lodging and food service establishments		Validity and Reliability
44	Number of licensees for elevators, escalators and other vertical conveyance devices		Validity and Reliability
45	Percent of accident repots submitted timely (i.e., within 5 working days of incident)		Validity and Reliability
46	Percent of elevators, escalators and other vertical conveyance devices in delinquent status that were physically observed by division resulting in enforcement cases		Validity and Reliability
47	Percent of elevators, escalators and other vertical conveyance devices inspected according to statute		Validity and Reliability
48	Percent of food establishments inspected according to statute		Validity and Reliability
49	Percent of lodging establishments inspected according to statute		Validity and Reliability
50	Percent of elevator, escalators and other vertical conveyance devices in sealed status that were physically observed by division		Validity and Reliability
79400000 Program: Alcoholic Beverages and Tobacco
79400100 Compliance and Enforcement
51	Percent of total retail alcohol and tobacco licensees and permit holders inspected	Assessment	Validity and Reliability
52	Percent of alcoholic beverages and tobacco retailers tested found to be in compliance with underage persons' access	Assessment	Validity and Reliability
53	Number of licensees	Assessment	Validity and Reliability
79400200 Standards and Licensure
54	Percent of license applications processed within 90 days	Assessment	Validity and Reliability
55	Number of applications processed		Validity and Reliability
79400300 Tax Collection
56	Percent complying wholesale/retail licensees on yearly basis		Validity and Reliability
57	Percent of retail and wholesale tax dollars identified by audit that were collected		Validity and Reliability
58	Collections per dollar of auditing expenditure		Validity and Reliability
59	Number of audits conducted		Validity and Reliability
79800000 Program: Florida Land Sales, Condominiums and Mobile Homes
79800100 Compliance and Enforcement
60	Percent of administrative actions resulting in consent orders		Validity and Reliability
61	Average number of days to resolve consumer complaints not investigated		Validity and Reliability
62	Average number of days to resolve cases submitted for arbitration	Assessment	Validity and Reliability
63	Average number of days to resolve investigations		Validity and Reliability
64	Average number of days to resolve investigations of consumer complaints		Validity and Reliability
65	Number of administrative actions resolved by consent orders	Assessment	Validity and Reliability
66	Number of investigations closed		Validity and Reliability
67	Number of consumer complaints closed (NEW MEASURE)	Assessment	Validity and Reliability
68	Number of cases closed (arbitration)	Assessment	Validity and Reliability
69	Number of consumer complaints (MEASURE DELETED)	Assessment	Validity and Reliability
79800200 Standards and Licensure
70	Percent of permanent licenses issued and filings reviewed as prescribed by laws	Assessment	Validity and Reliability
71	Total number of filings and licenses processed		Validity and Reliability

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FOR BUSINESSES

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DBPR Long Range Plan

Long Range Program Plan - September 30, 2006 Assessment/Validity and Reliability Index

Long Range Program Plan - September 30, 2006
Assessment/Validity and Reliability Index