Division of Regulation
ALTERNATIVE DISPUTE RESOLUTION PROGRAM
Angie Desmond , Program Lead
Mission of Alternative Dispute Resolution:
To expedite the resolution of complaints, and reduce the associated costs of processing these complaints submitted to the Department of Business and Professional Regulation, through the use of mediation as authorized in Chapter 455.2235 FS. To provide standards of conduct; inspire excellence in practice, and to promote public understanding and confidence in mediation and to guide mediation participants by specifying conduct that helps to define ethical, competent, appropriate and effective dispute resolution.