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UNLICENSED ACTIVITY awareness campaign


Each year, the Department of Business and Professional Regulation (DBPR) executes an awareness campaign to draw attention to the dangers of unlicensed activity in Florida and to educate Floridians on the importance of hiring state licensed professionals. Unlicensed activity occurs when an individual represents themselves as a state licensed professional or offers services for compensation that require a state license.

What Consumers Need to Know

DBPR licenses and regulates more than 30 professional license types. To learn more about the professions licensed and regulated by DBPR, click here. If you are seeking to obtain  services or do businesses with any person or organization within those categories, always verify the state license first.

DBPR takes unlicensed activity very seriously because it threatens the livelihood of Florida's consumers as well as takes away business from state licensed professionals throughout Florida.

Unlicensed activity is against the law

It also poses various financial and safety dangers to consumers. One of those risks is that shoddy or incomplete work performed by an unlicensed individual is not typically covered by homeowner's insurance. That means, if a consumer finds that the work that is performed was substandard, insurance will not reimburse the individual for the money spent out of pocket in a hurry after a storm or even pay to get the job done right. Therefore, it's crucial that professional licenses are verified with DBPR ahead of any work being performed. 

In the event of a natural disaster, remember that all repair work performed on your home or business should be completed by a licensed professional. During a declared State of Emergency, the penalty for unlicensed construction activity becomes a third-degree felony. For more information on how to protect yourself and your business from unlicensed activity following a natural disaster, click here.

Other dangers of hiring unlicensed individuals include:

To protect yourself from unlicensed activity when researching who to hire, you can:

If a consumer suspects they are a victim of unlicensed activity, they can report it to the department by:

DBPR Mobile App

DBPR Mobile app

DBPR recently made it easier and faster for consumers to file complaints of unlicensed activity to the department through the DBPR Mobile app. The new “Report Unlicensed Activity” function of the app allows consumers to submit complaints of unlicensed activity with descriptions and pictures directly from mobile devices and the complaint information is sent to DBPR headquarters in close to real time. To learn more about reporting unlicensed activity using the DBPR Mobile app, consumers can watch the how-to video at https://www.youtube.com/watch?v=x2MWba_rU_M. The DBPR Mobile app is free to download and is available on the iTunes and Google Play app stores.

What Licensed Professionals Can Do Spread the Message

If you're a licensed professional, you too can spread the message to Floridians about the importance of hiring licensed professionals. Encourage your customers to verify your professional license. Explain to your customers the type of education, training and testing you underwent to obtain your state license. By creating more informed customers, you too will benefit from helping Floridians to know the importance of hiring licensed professionals and how to report unlicensed activity.

1940 North Monroe Street, Tallahassee FL 32399 :: Email: Customer Contact Center :: Customer Contact Center: 850.487.1395