Please select the best category for the establishment against which you wish to file a complaint
with the Department of Hotels and Restaurants.
Public Lodging Complaint
Public Lodging includes: Apartments, Hotels, Motels, Rooming Houses, Bed & Breakfasts and
Short term rental homes.
Public Food Service Establishments
Public Food Service Establishments include: Restaurants, Mobile units serving non-packaged food, Temporary
events and Vending machines (serving milk and/or sandwiches)
Other Food Outlets
Other Food Outlets include: Grocery Stores, Convenience Stores, Bakeries and Wholesale
Meat or Seafood processing.
Public Food Services Located Inside Institutions
Public Food Services Located Inside Institutions include: Hospitals, Schools, Nursing Homes and Jails.
Bars that do not serve food.
Elevators
Elevators include: Elevators, Escalators, Mechanical lifts, Moving walkways, Registered elevator
companies and Elevator inspectors.
Under Florida law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the office by phone or by traditional mail.
If you have any questions, please contact 850.487.1395. *Pursuant to Section 455.275(1), Florida Statutes, effective October 1, 2012, licensees licensed under Chapter 455, F.S. must provide the Department with an email address if they have one.
The emails provided may be used for official communication with the licensee. However email addresses are public record. If you do not wish to supply a personal address, please provide the Department with an email address which can be made available to the public.
Please see our Chapter 455 page to determine if you are affected by this change.