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Licensee
Name: POLLO TROPICAL #104 License Number: SEA2614538
Rank: Seating License Expiration Date: 06/01/2024
Primary Status: Current Secondary Status: Active
Location Address: 4863 GATE PKWY
JACKSONVILLE, FL 32246

Inspection Information
Inspection Type Inspection Date Result High Priority Violations Intermediate Violations Basic Violations
Routine - Food 12/17/2021 Follow-up Inspection Required
Violations require further review, but are not an immediate threat to the public.
More information about inspections.
3 3 6
Violations:
A summary of the violations found during the inspection are listed below. The department cites violations of Florida's sanitation and safety laws, which are based on the standards of U.S. Food and Drug Administration's Food Code. High Priority violations are those which could contribute directly to a foodborne illness or injury and include items such as cooking, reheating, cooling and hand-washing. Intermediate violations are those which, if not addressed, could lead to risk factors that contribute to foodborne illness or injury. These violations include personnel training, documentation or record keeping and labeling. Basic violations are those which are considered best practices to implement. While most establishments correct all violations in a timely manner (often during the inspection), the division's procedures are designed to compel compliance with all violations through follow-up visits, administration action or closure when necessary.
Violation    Observation
36-34-5    Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Above triple sink
51-13-4    Basic - No Heimlich maneuver/choking sign posted.
05-09-4    Basic - No conspicuously located ambient air temperature thermometer in holding unit. In drawer unit by drive thru
23-03-4    Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Drawer cooker, exterior, and exterior of empty drawer under steam table and shelf too under steam table, also exterior of probe thermometer is dirty
35B-03-4    Basic - Outer openings not protected with self-closing doors. Rear door
29-11-4    Basic - Water leaking from pipe and/or faucet/handle. Handsink in back prep area by triple sink and prep sink
03C-44-5    High Priority - Cooked poultry not reaching a minimum internal temperature of 165 degrees Fahrenheit. Employee placed chicken in drawer as fully cooked and it was 145f, she placed them back on grill, reached 165f **Corrected On-Site**
12A-13-4    High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washing dishes then she got clean dishes to put away, explained to her and she washed hands **Corrected On-Site**
03B-01-6    High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 125f chicken on warmer, employee reheated it to 165f, not enough water in warmer, employee added more water **Corrected On-Site** **Repeat Violation** **Admin Complaint**
53B-15-4    Intermediate - Employee has not received adequate training related to their assigned duties as evidenced by lack of general knowledge in performing their assigned duties. Cook started taking temperature ps of cooked chicken but her thermometer was in Celsius and she doesn't know what temperature is on Celsius for the cooked chicken, she changed it to Fahrenheit when I explained to her **Corrected On-Site**
22-02-4    Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Around nozzles
05-10-4    Intermediate - Probe thermometer not used to ensure proper food temperatures. While cooking chicken, then she started taking temps **Corrected On-Site**
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2601 Blair Stone Road, Tallahassee FL 32399 :: Email: Customer Contact Center :: Customer Contact Center: 850.487.1395

The State of Florida is an AA/EEO employer. Copyright ©2023 Department of Business and Professional Regulation - State of Florida. Privacy Statement

Under Florida law, email addresses are public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the office by phone or by traditional mail. If you have any questions, please contact 850.487.1395. *Pursuant to Section 455.275(1), Florida Statutes, effective October 1, 2012, licensees licensed under Chapter 455, F.S. must provide the Department with an email address if they have one. The emails provided may be used for official communication with the licensee. However email addresses are public record. If you do not wish to supply a personal address, please provide the Department with an email address which can be made available to the public. Please see our Chapter 455 page to determine if you are affected by this change.